Commerce Where Conversations Happen
Telegram dominates community building in Malaysia and across Asia. Groups, channels, and bots keep audiences engaged—but taking orders via DM screenshots does not scale. The liteshop-telegram plugin connects your LiteShoper catalog to a Telegram shop bot so customers browse products, add to cart, and place orders inside the app they already use daily.
liteshop-telegram Features
| Feature | Description |
|---|---|
| Product catalog sync | Push LiteShoper products to your Telegram bot menu |
| Inline ordering | Customers select variants and quantities in chat |
| Order notifications | Admin alerts when new Telegram orders arrive |
| Inventory awareness | Respect stock levels from your master catalog |
| Payment links | Send checkout URLs for card or FPX payment on your site |
Use Cases
- Community-led brands with active Telegram groups
- Flash sales announced in channels with instant buy buttons
- B2B reordering for wholesale clients who prefer chat
- Customer support upsells via liteshop-tawk on web plus Telegram for mobile buyers
Setup Instructions
- Create a Telegram bot via @BotFather and save the API token.
- Install liteshop-telegram from liteshoper.com/plugins.
- Paste the bot token into LiteShoper Telegram plugin settings.
- Choose which product collections appear in the bot catalog.
- Configure order flow: collect shipping address in chat or redirect to LiteShoper checkout.
- Set up webhook URL provided by the plugin so Telegram sends updates to your store.
- Test ordering as a customer from your phone.
- Pin the bot link in your channel description and group welcome message.
Payment Integration
Telegram orders can create pending LiteShoper orders and send payment links powered by liteshop-stripe or your configured gateway. Confirm payment before shipping. For COD trusted customers, mark orders paid manually per your policy.
Marketing Your Telegram Shop
Promote exclusive Telegram-only bundles to drive joins. Use liteshop-bulk-email to announce the bot to your email list. Cross-post highlights to TikTok with tiktok-sync product links on your main site as the canonical catalog.
Moderation and Trust
Verify admin accounts in large groups to prevent impersonation scams. Pin official bot username. State refund terms aligned with LiteShoper marketplace terms and your store policy.
Operations
Telegram orders appear alongside web and marketplace orders in LiteShoper. Fulfill with easyparcel labels. Track affiliate referrals with liteshop-affiliate if influencers share bot deep links with tracking parameters.
Theme and Branding
Your Telegram shop reflects product data from LiteShoper; your website should match brand visuals. Themes like neon or ember from liteshoper.com/themes reinforce identity when customers click through to pay.
Documentation
Advanced webhook and multi-bot setups are covered in LiteShoper documentation.
Get Started
Meet customers on Telegram, sync inventory from LiteShoper, and close sales without forcing users to leave their favorite chat app.